Managed Services

Managed Services

Information technology industry is evolving faster than ever with new technology and process coming into foray every few months. To help our clients focus on their core competencies and gain a competitive edge we support their Managed IT Services.

managed-services

Managed IT Services

Other IT service vendors look at just the infrastructure itself without considering your broader technology context, and most also outsource their services. We have an innate understanding of how your connectivity, cybersecurity and infrastructure need to work hand in hand to deliver an intelligent technology portfolio that never fails.

managed-services
Application support and Management

Micasa as your managed services partner you can be rest assured that your application portfolio including back office support is more predictable, fast while providing visibility and monitoring.


Cloud Services

We manage your Storage, network, tools and applications that run on your infrastructure.



Cyber Security Services

Our world class Cybersecurity solutions help prevent Social & Network attacks. With an unmatched portfolio of cybersecurity services, We deliver our experience, resources, and expertise to protect your applications, systems, personal information and infrastructure from Cyber attacks and protect from unauthorized access.

Networks and Infrastructure

No more loss of connectivity, as a managed service provider we take care of all Networking & infrastructure 24x7.




Service Now

ServiceNow is a cloud-based workflow & automation system which automates enterprise service operations by creating a single system for all business processes within an organization. This system brings together strategy, design, transition and operation with ongoing management that can transform and modernize an enterprise.

ServiceNow IT Service Management (ITSM) applications are built on a single platform-as-a-service which offers a consistent and intuitive user experience through the entire IT Infrastructure Library (ITIL) service lifecycle and are used to support functions that include Business Process Management, Case Management, Change Management, Problem Management, Operations and Support.

Micasaglobal can provide ServiceNow Implementation Services to ensure your business maximizes revenue while minimizing downtime.

Our strategists, architects, developers, and engineers have world-class skills in operations, process design, and large-scale project delivery.

Micasagobal has been at the forefront of delivering managed services to clients. ServiceNow managed services offer numerous benefits, and it is less about IT change, incident, and problem management and more about solving core business problems. Beyond the ITSM applications native to ServiceNow, Micasaglobal uses the platform's power to provide managed services that can help you improve efficiency and customer experiences. We provide a gamut of managed services, including data backup, IT support, network administration, security, business process streamlining, and more.

Whether you are on a legacy platform, or your service management challenges have become more than one IT team can handle, our ServiceNow Consulting experts can help you deploy a ServiceNow foundation that will scale as your business grows.

We have spent over a decade helping our clients implement a strategic approach to maximize process workflows in the following areas:

  • Enterprise Service Management
  • Security Operations
  • IT Operation Management
  • IT Asset Management
  • Project Portfolio Management
  • Human Resources

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