Digital savvy customers are seamlessly moving between online and offline channels, as the experiences offered by these channels are getting blurred. The need and challenge for brick-and-mortar retailers is to not only focus on improving omni channel experience and reinventing stores through in-store personalization by aligning product and customer data with marketing and backend systems in real time.
Micasa helps better understand shoppers changing behavior patter. and uncover business opportunities to drive web traffic and foot fall. Our multi-channel platforms enable brick-and-mortar retail stores and hybrid retailers to not only engage shoppers but also influence purchase decisions. Our retail ecosystem enhances the customer experience and maximizes purchasing experience. This also streamlines operations across your enterprise and supply chain.
Our retail industry offerings are based on three underlying principles:
- Agile digital scalable: Develop lean and optimized enterprise with Omni channel solution, cloud-based data analytics, Devops, microservices platforms and API
- Continous Learning: Drives improved adoption of technology like blockchain, automated business assurance solutions.
- AI enabled: Creates futuristic stores by aligning core processes with the comsumer preferences and enables intelligent automation of business functions.
We partner with retail enterprises to redefine customer experience, renew processes, and amplify the technology core.
Our strong digital platform and partner ecosystem enables retailers to better serve customers online and in-store.